Policies and Term
- Must provide proof of retail business.
- Must have a resell permit, business license and tax ID (for US businesses).
- Please fax proof of business to 1-714-464-4399.
Pictures and Descriptions: You are authorized to use the images and descriptions featured on SexToyDistributing.com to help promote the products you purchase from us*. Please do not link directly to our website image URL's, it is better to host the images on your own server. As we do maintenance on our site, our images may be changed or deleted, if you linked directly to them, they would appear broken on your site.
*Please be advised that it is illegal to use images and text descriptions from any website without consent from the image copyright owner, as that is copyright infringement. The images on SextoyDistributing.com are provided with permission for you to use for the purposes of marketing the products you purchase for resell from us.
Payment: Amex, Visa, MasterCard
Return Policy:We will accept unused product with prior return authorization approval number. Please do not attempt to return without contacting Sex Toy Distributing first. Returns are subject to a 20% restocking fee. If you receive a defective product, the restocking fee is waived and we will gladly replace the item. Merchandise is eligible for return under these policies within 30 days of purchase.
Dropshipped Returns: Drop Shipped items may only be returned if the product is defective upon arrival. Defective merchandise is replaced with the same item only. We will not accept returns for drop ship items that are not defective. Return requests must be made within 30 days of purchase.
Local Wholesale Pickup: If you are local to Huntington Beach and your wholesale order total exceeds $1000.00 you may be eligible to pickup your order at our facility. For more information contact firstname.lastname@example.org.
How to Order:
1. Register on site.
2. Fax proof of business.
3. Enter your order.
Easy as 1, 2, 3
DO NOT SHIP LIST: Due to international regulations. We do not ship handcuffs or strait jackets internationally.
Phone support: 714-907-1035 M-F 8-4 PST
Backorders: Beginning on September 20, 2010, we implemented a new order processing system which allows your backorders to ship free of charge if any occur.
We Now Offer Drop Shipping:
Take advantage of the drop shipping program when you need us to ship our products directly to your customers. It’s very easy:
- Simply login to our website and choose the products you need to order.
- Then, put your customers address in the ship to field.
- We will ship your order discreetly, in a brown box and a shipping label.
- Inside the box will be a packing list of the items they have ordered.
- The packing list inside the box only shows the shipping information you fill out as you place the order.
- You will also see a list of the contents and the weight. To see an example of the packing list click here. We do not put our company information or pricing on the packing list.
Advantages to Sex Toy Distributing Drop Shipping:
- Fast Shipping- Orders processed in 24hrs.
- All orders shipped in discreet box
- Your customers receive a packing list with their order
- Our company info and product pricing is not on the packing list or in the package
- You are notified by email when your order is processed
- Receive email notifications of items shipped and if any items are on backorder
- Easily track your order from your email notification
- We have a fill rate of 96%
We use UPS and USPS to ship your order. Your shipping charges are based on the value of your order so you always know what your shipping expenses are. We do not charge a drop ship fee. See our current shipping rates listed above.
*Backorders: Unless otherwise stated, we cancel backorders if any are on your order.
** Drop shipping is now offered worldwide.
SexToyDistributing.com and XR, LLC DISCLAIM ANY AND ALL WARRANTIES, CONDITIONS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), WITH RESPECT TO THE PRODUCTS OR ANY PART THEREOF, INCLUDING ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS OR SUITABILITY FOR A PARTICULAR OR ANY PURPOSE (WHETHER OR NOT SexToyDistributing.com and XR, LLC KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE), WHETHER ALLEGED TO ARISE BY LAW, BY REASON OF CUSTOM OR USAGE IN THE INDUSTRY, OR BY COURSE OF DEALING. IN ADDITION, SexToyDistributing.com and XR, LLC EXPRESSLY DISCLAIMS ANY WARRANTY OR REPRESENTATION TO ANY PERSON OTHER THAN DISTRIBUTOR WITH RESPECT TO THE PRODUCTS OR ANY PART THEREOF.