Starting Monday 7/3, our hours of operation for will call orders have changed. Will call pick up hours are now 10a-3p, Weds – Friday.
SexToyDistributing.com Nominated for 2017 Distributor of the Year by StorErotica
Online distributor recognized for excellent customer service & company growth
HUNTINGTON BEACH, Calif. – June 1, 2017 – Sex Toy Distributing has been honored with a coveted Distributor of the Year nomination for the upcoming 2017 StorErotica Awards scheduled July 17, 2017, during the ANME Founders Show in Burbank, Calif. The company has been recognized for excellence in customer service and its success securing the most in-demand brands in the industry – including a U.S. exclusive with top-selling TENGA.
The Distributor of the Year category is reserved for companies that play a distinct role in the supply chain, assuring manufacturers’ best brands make it into retailers’ inventories around the world. SexToyDistributing.com has maintained a steady reach into domestic and international markets thanks to its easy-to-use online interface with instant language translation and discounted worldwide delivery rates. Saving international customers up to 60% in shipping costs, Sex Toy Distributing makes it easy to do business overseas while keeping U.S.-based stores stocked with the industry’s biggest name brands.
“This nomination means the world to our team and proves that our hard work has been noticed and appreciated,” Sex Toy Distributing Wholesale Supervisor Morgan Panzino said. “The SexToyDistributing.com customer satisfaction crew put special attention this year toward providing personalized service to our loyal clients and maintaining long-lasting lucrative partnerships, and the effort has been well worth the reward. Thank you to StorErotica and our industry supporters for this special nomination.”
Voting for the 2017 StorErotica Awards is now open at www.storeroticaawards.com with ballots accepted until June 15, 2017.
How quickly does the time fly? It’s already May!
In observance of Memorial Day our offices and warehouse will be closed Monday May 29th. We will be back in the offices catching up emails and orders, Tuesday May 30th.
We hope everyone has a fun and safe Memorial Day.
– Your Sex Toy Distributing Team
The Essentials of Exclusivity: Getting (and Keeping) Exclusive Distribution
By Morgan Panzino
Scoring exclusive distributorship of a popular brand is more than a business milestone. First and foremost, it’s a relationship – and relationships take work. As with most relationships in life and business, it’s essential to learn the skills necessary to attract a partner, seal the deal, and live happily ever after (however that might look), and though it might sound daunting, it doesn’t have to. Approaching this process with common sense is half the battle, something that sounds obvious at first, but there is a finesse to courting and maintaining mutually beneficial business relationships that isn’t innate: respect goes a long way, and honesty, integrity, and fairness help too. For those who could use a pointer or two, let’s break the process down step-by-step:
You’ve scoured trade publications familiarizing yourself with companies you want to work with. You’ve networked with folks at trade shows and you’re ready to sit down and connect. How do you leave a lasting impression during your initial conversations? This step isn’t as strategic as one may think, and good-old-fashioned common sense is the secret. Treat this process as you would starting any relationship – you might notice that some of this advice sounds eerily similar to what we were taught as kids:
Love What You Do: First and foremost, you have to love what you do. Our industry is unique: we buy, sell, ship and all the usual business stuff, but our products put smiles on people’s faces (at the very least!) around the world. There’s no such thing as NSFW in our business and that no-limits freedom is something we love at Sex Toy Distributing. Our enthusiasm is contagious and potential business partners can feel it; from a single conversation, it’s clear that we love our jobs, and that dedication and drive translates into the care we put into our company and those with which we do business. The people and businesses you work with should share similar passion, goals and aspirations – that intersection will help you grow and find even greater success together.
Politeness: When developing exclusive relationships, dance like someone’s watching – because someone always is. Putting your best foot forward at all times is a must. Be on your best behavior and never burn bridges; this industry is small, often compared to high school, and you never know when people will pop up in future business affairs. (And, as happens in high school, people talk.)
Authenticity: Being yourself and acting with genuine authenticity is always a good thing. No matter the context, speaking from a candid and honest place usually leads to more solid relationships, and many people can feel honest energy coming from a mile away.
Honesty: A person is only as good as their word, which is why honesty is crucial. One way to keep expectations in check is to not over-promise. One trade secret I’ve found great success with is the idea of under-promising with the intent to over-deliver – this gives you wiggle room to manage often-unforeseen (and sometimes inevitable) issues interfering with your grand plans. Using this strategy, you’ll be able to deliver exactly what you promise, plus look like a rock star when you unexpectedly go above and beyond the original deal.
Candidness: While honesty is important, you also need to be able to tell people what they may not want to hear. There’s a fine line between being blunt and speaking frankly, but showing an ability to identify and speak to uncomfortable truths can be vital for long-lasting relationships. Tactful straight-shooters often gain respect quickly from the right people.
Timeliness: Respond to all communications quickly. People appreciate promptness. This doesn’t mean you have to have every answer right away; simply communicating the status of orders, product availability, or other action items (even if they’re not yet complete, or even delayed) shows your partners that you respect their time and business and aren’t looking to beat around any bushes. It also shows character being able to speak to what you can and cannot feasibly handle within deadlines.
Once you begin a relationship, how do you nurture it and turn it into something permanent? Giving these customers a tour of your facility, allowing them to meet the staff who’ll be handling their products and brand, and putting a personal touch into introductions can leave a strong impression that promotes trust. This isn’t always an option for every distributor or brand, but this kind of personal touch doesn’t have to be in-person – video conferencing on the regular can also fast-track the relationship. During the courting process, be mindful of the following:
Knowledge-Sharing: Product education furthers the courting process. Materials knowledge is especially useful as is any potential legal or medical issue; think like the end-user and show that you can address any questions that customers and consumers may have.
Generosity: Always give something extra and show customers that you’re there to help them make sales. Working with brands to encourage production of displays, impulse add-ons, posters and signage, or other marketing materials can go a long way. It may also be as simple as providing a free product for use as a tester/sample on the store floor – these are important add-ons that stores need and the brands you work with will appreciate your suggestions.
Patience: Be willing to not get what you want right away. Patience is a virtue. This is especially important with things like importing/exporting, production delays, or supply and demand fluxes.
Guidance: One reason exclusive distributorships can be mutually beneficial is the one-on-one guidance that some smaller or newer brands can take advantage of. Depending on the deal, of course, an exclusive partnership can provide a brand valuable connections, attention, and know-how, especially for brands that are new to the industry. These kinds of relationships give brands access to company reps that can explain processes, answer questions, and provide other crucial support.
Sealing the Deal
When you’re closing in on a deal, it’s important to address needs, responsibilities, deliverables, and measurables in writing – specifically each company’s needs and expectations. This helps manage expectations and avoid pitfalls on both ends of the relationship, while agreeing on the final terms that benefit everyone’s bottom line.
All relationships take work. They must be built on a solid foundation of mutual respect, honesty, and open communication. Cultivating exclusive brand relationships requires many of the same skills used in friendship or romance, and approaching business partnerships in a similar manner may take off the pressure. Keep it simple and use common sense. Be responsive, respectful, and always meet or exceed deliverables. Lastly, when closing the deal, make sure you’re on the same page as your prospective partner; iron out every detail together and put expectations and goals in writing. Adopting this no-nonsense approach may be exactly what you need to close that next exclusive brand deal.
It’s officially May, and that means it’s Masturbation Month! One of our favorite brands, TENGA is trying to change the stigma when it comes to Masturbating by donating every time you do it! Use the hashtag #DoItInMay and TENGA will donate two dollars, for every pledge from DoItInMay.com one dollar will be donated! The money raised will go to SIECUS, the Sexual Information and Education Council of the United States, which advocates for sex ed access and reproductive health services. You’re going to masturbate anyways, may as well do it for a good cause!
Do It In May
Tenga created only a handful of these beauties and you can win them through us! Be our Top Selling Tenga customer of the month and win! That easy. If you didn’t win this month there’s a new and different winner each month!
New to the U.S and in stock! Sex Toy Distributing is excited to show you the Vacuum Controller from Tenga. When you purchase the Vacuum Controller you also get a compatible toy. The Vacuum Cup creates a suction that turns other compatible Tenga products feel even more realistic! It’s simple to use, attach to the top of the masturbator, and hold the on button, and you will start to feel the suction. There’s even a release button in case it gets a little to intense. Look for the compatibility sticker to see which products you can use this item with.
Well guys, we are back from a long hard week at the AVN Adult Novety Expo. We hope everyone who attended got home safe! Our booth featured Tenga as we are the exclusive US distributor of their products, and new Heat line by XR Brands. The Hard Rock Hotel had an electric energy from excited vendors and show attendees. We finally got to put faces to the names we see every week. If we saw you there hopefully we were able to show you some new and exciting stuff. If we did meet you at the show, don’t forget the coupon for $100 off your $500 order. Here’s to next hopefully seeing you all again next year!